In economic discourse, we often hear the simplified maxim that demand drives supply. While this intuitive principle captures many market dynamics, classical economics has long recognized the inverse relationship as well. Jean-Baptiste Say, the influential 19th-century economist, articulated what became known as Say's Law: "Supply creates its own demand." Though sometimes overlooked in popular economic discussions, this principle remains an important part of classical economic canon.
This bidirectional relationship between supply and demand becomes particularly relevant when examining how delivery networks could transform local economies.
The prescience of Say's insight becomes apparent when we consider how an independent, organized delivery network could stimulate entirely new economic activities at the local level—creating demand through the very availability of its supply.
From Two-Sided to Four-Sided: The Evolution of Digital Marketplaces
To understand the potential of independent delivery networks, we must first recognize a crucial distinction in platform models. Ride-hailing services like Uber operate primarily as two-sided marketplaces:
1. Riders (customers)
2. Drivers (service providers)
Food delivery platforms, however, introduced a more complex four-sided marketplace:
1. Customers (diners)
2. Platforms (technology companies)
3. Restaurants/merchants (food suppliers)
4. Delivery partners (independent couriers)
This additional complexity creates both challenges and opportunities. While ride-hailing platforms needed to organize only one supply network (drivers), food delivery platforms must orchestrate two distinct networks: restaurants and delivery partners. The emergence of this separate delivery layer creates the potential for a new kind of infrastructure: the independent delivery network.
Beyond Platform Control: The Case for Independent Delivery Networks
Current delivery models typically operate as captive resources within platform ecosystems. While these platforms have begun expanding beyond food into groceries, medications, and convenience items, they're fundamentally deepening their own offerings rather than empowering the broader local economy.
In the United States, DoorDash exemplifies this trend, a delivery service that has expanded to include shopping services and general "gofer" tasks. However, these services remain primarily customer-initiated and platform-controlled.
The alternative model—where delivery capacity becomes available "on tap" for businesses themselves—represents a fundamentally different approach. Rather than customers initiating delivery through a consumer-facing platform, businesses could directly tap into a shared delivery network in response to their own demand patterns and customer orders.
This business-initiated model was attempted in India by Dunzo. While the company faced challenges and ultimately shut down, perhaps because it was customer facing and came with the attendant challenges of customer acquisition and growth. That said, the concept remains compelling: a delivery network that serves as infrastructure rather than a consumer-facing service.
The Immediacy Challenge: From On-Demand to Instant
While local delivery services exist in many markets, they frequently lack two critical elements that would make them truly transformative for local economies: immediacy and seamless business process integration.
In Mumbai, restaurants have attempted to address this through services like DotPe, which allow them to bypass traditional delivery platforms. However, the process often introduces significant delays: a restaurant prepares food, then calls for a rider, adding 10-15 minutes to delivery times. The availability exists, but performance suffers. This further impacts uptake.
True transformation requires delivery networks that provide:
1. Immediate availability - Riders ready to pick up within minutes with advance intimation.
2. Full visibility - Turn-by-turn tracking integrated into business dashboards
3. Seamless integration - API connections to business order management systems
4. Predictive positioning - Algorithms that position riders near anticipated demand
5. Unified standards - Consistent service levels across all participating businesses
The supply of riders exists, but current approaches fail to organize this supply optimally for maximum economic impact.
The Fluid Nature of Delivery Supply
Delivery partners currently exhibit high mobility between competing platforms. Similar to how cab drivers in India might switch between multiple ride-sharing apps depending on incentives—sometimes multiple times in a single day—delivery partners optimize their earnings by toggling between food delivery, grocery delivery, and package delivery services.
This fluidity suggests that delivery capacity itself could be organized as an independent network, serving multiple demand sources rather than being captive to individual platforms. The supply of ready riders creates the potential for delivery networks that transcend any single platform's ecosystem.
What's needed is a reconceptualization of delivery supply as a flexible, responsive network that can be tapped instantly by any legitimate business need—a true utility rather than a siloed resource.
Organizing Independent Delivery Supply: The Missing Infrastructure
Local businesses face a significant disadvantage against e-commerce giants and platform-based delivery services: they lack access to reliable, cost-effective delivery infrastructure. An independently organized delivery network could fundamentally change this dynamic.
Such a network would need:
• A cooperative or guild-like structure representing delivery workers' interests
• Technology infrastructure for routing, dispatch, and payment processing
• Quality standards and performance metrics
• Collective bargaining power with various demand sources
• Professional development and equipment standardization
Worker-owned platforms and cooperatives represent a potential counterbalance to venture-backed platforms, particularly in locally-oriented services.
Greasing the Wheels of Local Commerce
An independent delivery network could serve as critical infrastructure for a wide range of local businesses that currently cannot afford to build their own delivery capabilities:
1. Independent Retailers
• Local bookstores competing with Amazon
• Specialty shops offering same-day delivery
• Artisanal producers reaching customers beyond foot traffic
2. Local Service Providers
• Home repair professionals sending parts or tools ahead of appointments
• Salons delivering custom product packages to clients
• Professional services delivering documents and materials
3. Neighbourhood Marketplaces
• Fish markets extending reach beyond physical locations
• Craft fairs and local events delivering to those who can't attend
• Community-supported agriculture distribution
4. Micro-Manufacturers
• Small-batch producers delivering directly to customers
• Custom fabricators sending finished products
• Local food producers reaching restaurant clients
5. Civic and Community Services
• Library book delivery and returns. Though the cost may not justify this.
• Community aid distribution
• Municipal service request fulfilment
• Elder care support services
An independent delivery network could provide a balance of autonomy while still benefiting from collective organization, while serving as essential infrastructure for the local economy.
Creating Network Power Without Platform Control
The key challenge in establishing such a network lies in achieving sufficient scale and coordination without centralized platform control. Possible approaches include:
• Municipal support and subsidy as essential infrastructure
• Cooperative ownership models among delivery workers
• Technology partnerships with open standards and protocols
• Local business association sponsorship and governance
• Federated networks with local coordination but shared standards
Research by Scholz and Schneider (2017) on platform cooperativism suggests that worker-owned digital infrastructure can be both economically viable and socially beneficial when properly structured.
From Side Hustle to Essential Infrastructure
The current paradigm views delivery work largely as a "side hustle" or transitional employment. Reconceptualizing delivery networks as essential economic infrastructure would require:
• Professional standards & certification. The latter for things like medicine/municipal services
• Living wage guarantees
• Benefits structures appropriate for flexible work
• Career advancement pathways
• Equipment and training standardization
As delivery becomes increasingly central to local economic activity, the workers who perform these functions deserve recognition as essential service providers rather than interchangeable gig workers.
The Delivery Commons
Just as roads, bridges, and utilities serve as shared infrastructure enabling commerce, an independent delivery network could function as a "delivery commons"—shared infrastructure that enables local businesses to compete effectively in the digital age.
The future of local economies may well depend on whether delivery capacity can be organized independently from the dominant platforms. When delivery workers can organize themselves as essential infrastructure providers rather than platform dependents, local businesses gain the logistical capabilities previously available only to large corporations and platforms.
The most forward-thinking communities and regions will be those that recognize delivery networks not merely as a feature of certain platforms, but as critical economic infrastructure worthy of investment, organization, and protection. By disintermediating delivery supply from platform control, we can create new possibilities for local economic resilience and growth.